Courtney Ficken

Courtney was personable, contemperaneous, and knowledgeable! She was able to help me with EVERYTHING – from insurance questions to inspection advice. I am genuinely grateful that Spencer and I were lucky enough to work with her, and will definitely work with her in the future.

Courtney was incredibly helpful and made the experience as easy as possible. She was aSingle Familyilable 24/7 and gave thorough answers to make sure I understood each detail.

Courtney was amazing through the whole process! She always kept me updated, and explained where we were at in the moment, and what was about to come next. She is extremely knowledgeable, and just a pleasure to work with! She made it so easy!

Courtney did a great job explaining the entire home loan process and made me feel very comfortable. She was not the only home loan officer I spoke with and got quotes from, but I knew after my first conversation with her that she was the one I wanted to work with.

Courtney was absolutely fantastic from the beginning to end of the loan process. Not only did she take the time to answer all of my questions, but she presented me with multiple options for my particular loan type, and went over the details of each one in verbiage that I was able to follow. After all of that, she followed up with me consistently to make sure I was satisfied and continued to have no questions. Courtney also came to my closing to make sure I was 100% happy with the process and to make sure that I was comfortable the entire time. It was refreshing to actually have a lender that really made you feel like part of the First Home family.

Courtney is the absolute best. She explained everything in terms that I could understand, but also didn’t water down or gloss over the important details. She was my go-to for all buying questions, even ones that probably should have been directed elsewhere, but I trusted Courtney the most out of everyone else involved in the process. Her knowledge is matched by her patience, and her warm personality makes her easy to work with. I regularly recommend her to friends and family looking to buy.

Courtney Crawford Ficken was amazing to work with! From the moment we started with First Home Mortgage, she went above and beyond to help with our every need from beginning to end. This was honestly the best experience we’ve ever had working with someone in customer service. Courtney is very knowledgeable in her work, and very dedicated to her clients. I had to email questions to her at odd times in the evening or on weekends sometimes, expecting an answer during normal business hours. To my surprise she would always immediately answer those emails. She made my husband and myself feel as if we were her ONLY clients, she made us feel special. I believe she makes all her clients feel the same way. Courtney Crawford Ficken will always be highly recommended by us. Thank You Courtney for your time, patience, experience, and kindness. We can’t thank you enough!! And, Thank You First Home Mortgage for employing such wonderful people! It was a pleasure working with you!

Courtney was incredibly informative and helpful throughout the entire process. She made herself available any time we had questions or concerns. Courtney has great expertise in her business, while also possessing a strong grasp on how to help clients through the loan process. We greatly valued and appreciated her knowledge and assistance!

Courtney is very knowledgeable of the loan process and helped us with finding the best options for us. She answered our questions promptly even at night and on weekends.

Courtney is amazing. She is so punctual, hard working, intelligent and flexible. We were moving in a very short period of time. We were already working with a lender, but our realtor recommended talking with Courtney to see if she could assist us as well. She not only gave us an amazing deal, but she worked with us at later hours that fit in our schedule, and was so nice, personable, and able to explain everything to us in a way we could understand better. She never seemed rushed and always answered our calls -which were regular because we had a lot of questions! Because of her we are living in our dream home comfortably!! I have recommended (and will continue to recommend) Courtney to ANYONE who is looking for a home/mortgage. She has continued to answer some questions for us even after living in our new home for several months. You will NOT be disappointed with her work, I promise that!